Privacy policy

Privacy Policy

Last updated: August 7, 2026

2D Media LLC, operating as FURBESPOKE ("we," "us," "our"), operates the website furbespoke.com and the services offered on it (the "Services"). This Privacy Policy explains how we collect, use, and disclose personal information when you visit or make a purchase from the Services.

 

Information we collect

 

We collect the following categories of personal information when you use the Services:

  • Contact details — name, billing address, shipping address, email address, and phone number.
  • Order information — items purchased, order history, and order details.
  • Payment information — processed securely by our payment providers. We do not store full card numbers.
  • Account information — username, password, and profile preferences if you create an account.
  • Communications — content you send us via email, forms, or support requests.
  • Device and usage information — IP address, browser type, and how you interact with the Services, collected through cookies and similar technologies.

 

How we use your information

 

We use your information to:

  • Process and fulfill orders, including shipping and returns.
  • Provide customer support and respond to inquiries.
  • Send order updates, shipping notifications, and (with consent) marketing emails.
  • Improve the Services and analyze site performance.
  • Detect and prevent fraud.
  • Comply with legal obligations.

 

How we share your information

 

We share personal information only with service providers who help us operate the store, including payment processors, shipping carriers, and analytics providers. These providers are contractually required to protect your information. We do not sell your personal information.

 

Cookies

 

The Services use cookies to remember cart contents, recognize returning visitors, and measure site performance. You can control cookies through your browser settings. Disabling cookies may affect parts of the shopping experience.

 

Your rights

 

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to opt out of marketing communications. To exercise these rights, email contact@furbespoke.com.

 

Data retention

 

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes.

 

Security

 

We use industry-standard safeguards to protect your information. Transactions are encrypted in transit using TLS.

 

Children

 

The Services are not directed at children under 16, and we do not knowingly collect information from them.

 

Contact

 

For privacy questions or requests, contact:

2D Media LLC
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States
Email: contact@furbespoke.com
Phone: +1 251 332 1167

 

Changes to this policy

 

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version.